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Converso

Save agent time with AI-powered customer support

Reduce agent message volumes by 50% whilst improving customer service levels. Deploy your AI Assistant across multiple channels.

ByChris Barley

LaunchedFriday, March 15, 2024

•What is Converso?

Converso is an AI-driven app that deploys intelligent agents to handle support queries and generate leads, working seamlessly alongside human teams. It provides fast and accurate responses across various communication channels, enhancing customer interactions.

•How to use it

To use Converso, first build your agent by selecting a template and training it with your business data. Next, deploy the agent across multiple channels to reach customers where they are. Finally, engage with customers through the chat interface, allowing the AI agent to handle inquiries and generate leads 24/7.

•Background

Converso is designed to revolutionize customer support and lead generation through AI technology. By automating responses and integrating with human agents, it enhances efficiency and customer satisfaction. The app aims to streamline workflows and improve sales outcomes for businesses.

Frequently Asked Questions

How does Converso integrate with existing customer support systems?

Converso seamlessly integrates with various customer support systems, allowing for a unified inbox and easy management of multiple conversations across different channels.

Can I customize the AI agents for my specific business needs?

Yes, you can build and customize AI agents by selecting templates and training them on your specific business and product data to ensure accurate and relevant responses.

What channels can Converso agents be deployed on?

Converso agents can be deployed on various channels including WhatsApp, webchat, SMS, and Messenger, enabling omnichannel communication with customers.